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Reaching Out To A New Client

Nothing about etiquette is rocket science. It all boils down to demonstrating common sense and courtesy.  I was reminded of this as I read through a great blog written by Dave Courvoisier for...

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What Do You Do?

You’re at a family reunion, a holiday party, a neighborhood barbeque and a new acquaintance asks, “So, what do you do for a living?” A short while ago, you could answer that question without blinking...

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RSVP

It seems that people have forgotten the meaning of the four little letters RSVP. It is an abbreviation of a French phrase that translates in English to “Respond if you please.” It is a kind way of...

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Tips for International Business Travelers

I would like to pass along the name of a website that can be of invaluable use to international business travelers. This website  is the brainchild of Keith Reinhard who founded this non profit to work...

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Little words with a big Payoff

Epidemiologists have used the term “tipping point” to describe how an infectious disease suddenly escalates from a few outbreaks to a full on epidemic. If we tolerate just a little discourtesy, we...

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Let me tell you what I think…

People who habitually interrupt others win the award for social ineptitude and downright boorishness. When you constantly interrupt, you are subliminally suggesting that what you think is more...

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Thank You notes

Yes, taking  time out to sit quietly and write  thank you notes isn’t a chore most people cherish, but, if you cherish the people who cherish you, it’s  a task that shouldn’t be shirked or...

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Can you hear me now?

Great communicators are greatly esteemed– and with good reason. No one likes to listen to senseless babble or to leave a  meeting feeling depleted instead of charged up. The ability to instruct,...

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Words of Wisdom

“Good manners sometimes means simply putting up with other people’s bad manners.” H. Jackson Brown Junior

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Facebook

Facebook is a Force. Take a look at these statistics: It has more than 400 million active users 50% of  active users log on to Facebook in any given day The average user has 130 friends People spend...

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